Commuters will be able to grill the directors of First Capital Connect during an online forum later this month.
The train operator will host the online Meet the Directors session at 6pm on Monday, July 15.
Customer service director Keith Jipps will be heading the chat, and people will be able to ask questions and listen in on what other passengers ask.
He said: "Sessions such as these give us important passenger feedback which we use to improve the service.
"The online forums are always popular by moving them to an early evening slot, we hope to open them up to more people."
The forums take place every three months.
To view the chat visit www.firstcapitalconnect.co.uk.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel