Chiswell Green pensioner's frustration over Ringway streetlight repair by Long Fallow Lane and Watford Road

St Albans & Harpenden Review: 'It's like banging your head against a brick wall' - frustration over streetlight repair 'It's like banging your head against a brick wall' - frustration over streetlight repair

A Chiswell Green man says he is frustrated after a faulty street light he reported to county council contractors more than two months ago remains unfixed.

John Holland fears it is "an accident waiting to happen" on the busy junction between Long Fallow Lane and Watford Road, after the street light went out at the start of November.

The Nokes Side resident initially contacted Ringway, the contractors on behalf of Hertfordshire County Council, at the start of November when he noticed Watford Road had plunged into darkness.

The 80-year-old said: "The junction from Long Fallow Lane going on to Watford Road is already dangerous as it is, and without a light this is even more dangerous.

"When you are in the car, it is often very unclear to see where the road bends. "The light is also located next to a bus stop and it is very dangerous for people waiting at the bus stop when it is pitch black. Quite a lot of elderly people use this bus stop and it is very dangerous in the evening.

"It is an accident waiting to happen. Someone is going to get hurt and the county council need to take responsibility."

Mr Holland initially complained in November and then in December, when the street light remained unfixed.

After receiving no feedback he contacted the council on Tuesday, January 28 to be informed the contractors would have to assess the fault and prepare a report.

Mr Holland, who has lived in St Albans for more than three years, said: "I understand it was the Christmas holidays but it is very frustrating. It is like banging your head against a brick wall.

"Every time you contact them, they inform you they have logged the report and more than two months later the light still hasn’t been fixed."

Matthew Kelley, Ringway Divisional Manager, working on behalf of Hertfordshire County Council, said: "A fault with column number 405 on Watford Road was reported on the 22nd January.

"Street lights, lit bollards and illuminated signs located on A, B or C roads are inspected by the highway service once per month to identify faults. Any faults that are identified, by highways staff and previously by the public, will be batched together by location and placed into a programme for future repair.

"By batching the faults together into a programme, it ensures that our repairs are undertaken in the most cost effective way. The timescale for undertaking each batch is dependent on when there are a sufficient number of lights in the batch as well as taking into account any traffic management and road access difficulties. At this stage, it is not possible to give a timeframe as to when this light will be repaired but please be assured that it has been added to the programme for future repair."

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