Fire fighters will no longer respond to automated business alarms during the week

Picture from stock

Picture from stock

First published in News by

The fire service has announced they will no longer respond to calls from automatic fire alarms in business premises during the week, after concerns with the large number of false alarms.

From April 1 Hertfordshire Fire and Rescue Service will not respond to calls from alarm systems in business premises between 9 am and 5 pm, Monday to Friday, unless a fire is confirmed by a 999 call.

Chief fire officer and director of community protection Roy Wilsher said "Attending false alarm calls not only increases the risk to the public, with fire engines driving on blue lights for no good reason, but also means that equipment and crews aren’t available for genuine emergency calls.

"Obviously we will still respond to genuine emergencies and 999 calls. However this change of policy will mean that we spend less time responding to false alarms and more time available to deal with fires when they do break out."

The fire service will continue to respond to automatic alarms overnight and at weekends, when premises are typically unoccupied. Alarms from premises which contain vulnerable people such as hospitals, hostels, care homes and schools are not affected by this new policy.

For more information visit www.hertsdirect.org.

Comments

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree