The Citizens Advice Bureau in St Albans has taken on an apprentice for next year.
Conor Bartram will train to become a CAB adviser dealing with a wide range of queries from clients including those relating to debt, benefit, housing, employment and many others.
He will gain a level three qualification in providing initial legal information and advice - in an initiative made possible through funding from Hertfordshire County Council.
Conor is a former student at Nicholas Breakspear School and has experience working with local newsagents Martins and Tesco.
The 20-year-old is a support tutor for Hatfield-based charity Pro-Action where he has helped with a variety of courses for young people, as well as residential projects.
Mr Bartram said: "Whether people have been born rich or poor, everybody should have basic assets in life. I want to help other people. I don’t think I’ve ever been happier than when I heard I had been successful in my application to become an apprentice."