Police are praising a large number of Hertfordshire residents who said ‘no’ to would-be phone scammers in the last week.

Between February 23 and February 28, police received reports from 23 people around the county who were contacted by people claiming to be from the police or banks investigating fraudulent activity.

The largest numbers of people contacted were from Bushey and Watford, however offences spanned London Colney, Rickmansworth, Elstree and Kings Langley.

Detective Inspector Matt Phillips said: “I am pleased to report that the vast majority of residents took exactly the right action. They were suspicious of the unexpected telephone call and ended it before contacting the police.

“These fraudsters tend to target the elderly and will use a number of tactics to try and convince people that they are genuinely investigating fraudulent activity.

"They will tell the resident that they need their bank cards and money as part of an investigation, including offering reference numbers and contact names.

“Whatever anyone says on the phone and no matter who they claim to be, I want to make it absolutely clear that the police and banks would never ask you to send them bank cards, money or any other property.

"I’d ask people to share this information with as many people as possible so we can prevent more people from becoming victim.

“If you believe someone has attempted to scam you then please report this to us. When doing so, please remember to wait at least five minutes before attempting to make the call or use a mobile or neighbour’s phone to ensure you’re not reconnected to the offender.”

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