BT customers in Hertfordshire blighted by broadband cable damage

3:40pm Thursday 11th March 2010

By Michael Pickard

INTERNET users in Hertfordshire have been hit with broadband problems after fibre cables were damaged.

BT suffered “third party damage” to the cables between Hemel Hempstead and Luton, which the company said was affecting “some services”.

A BT representative said: “Engineers have been on-site and we have been making good progress in repairing the affected cables.

“We were aware that this was affecting around 42,000 broadband users in the area [Hertfordshire and Bedfordshire] but in the vast majority of cases these should now be working normally. We will continue to do all we can to get all this work completed as quickly as is possible.”

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