A Frogmore man is cheesed off after his favourite pizza store refused to deliver to his house because it would take too long.

Despite delivering to his house three times before, Robert Harper said Papa John’s, in Hatfield Road, St Albans, refused to deliver his pizza on Saturday night because the journey would take more than 16 minutes.

Mr Harper of Radlett Road said: "I was pretty annoyed and hungry.

"Papa John’s make a nice pizza and I was looking forward to it.

"I haven’t had it in a while and they have delivered to my house on two or three other occasions, so why not now?"

The 36-year-old said he tried to order a Mexican pizza online but was informed by a postcode search that the delivery could not be made.

The father-of-two said: "I then rang the shop to ask why they wouldn’t deliver and was told the journey would take too long.

"It wouldn’t take more than 16 minutes. I used to be a courier driving around St Albans City Centre and I think it would take around eight minutes."

Mr Harper says he became more annoyed when he informed the shop worker he would now have to make another order at pizza chain store, Dominoes.

He said: "They didn’t really seem bothered and when I rang through to head office, they didn’t really seem bothered either.

"They are not very customer friendly, I wouldn’t recommend it."

Mr Harper said he would now be taking his complaint forward to Watchdog.

Andrew Gallagher, Papa John’s marketing director, said: "We are sorry to hear of the gentleman’s experience at our St Albans store.

"Our delivery radius is based on time rather than distance, to ensure that the quality of our products is never compromised.

"We stick to our delivery trade zones however at times the store may make an exception depending on availability of delivery drivers and the time of day."