Get involved: send your pictures, video, news & views by texting st albans to 80360, or email us
Train ticket overpricing loop hole closed, says First Capital Connect
A loop hole, which has seen St Albans commuters paying £700 more for a First Capital Connect (FCC) season ticket than a neighbouring town, has been closed.
This comes after city resident Andrew Myers, a commercial litigation solicitor of 20 years in London, successfully sued the train for £2,193.96 at a court hearing last Friday (September 27).
In November last year, Mr Myers noticed a season ticket for people travelling to and from St Albans City was £3,908, in comparison to a season ticket for people travelling to and from Watford North was £3,200.
When the Review contacted FCC it was explained a ticket from Watford North into London Euston is cheaper because Watford North is closer to London.
There is no direct service and passengers have to change at Watford Junction and there are far fewer services.
Roger Perkins, from First Capital Connect, said: "Mr Myers uncovered a previously unknown historic routing guide error that harks back to the days of British Rail.
"Tickets from Watford North should be valid only via Watford Junction to Euston, not via St Albans, which is a six mile, 14 minute detour north east away from London followed by a 20 minute walk across town to take one of our services into St Pancras International.
"The Association of Train Operating Companies has now closed."
Comments are closed on this article.