An elderly woman and her dog were rescused from the window of a burning house in St Albans on Saturday.
Using a ladder, firefighters saved the woman from a first floor window in Tippendell Lane at around 5.30am.
The woman was given Fire Survival Guidance by Leading Fire Control Operator, Mark, who kept her on the phone until the crews arrived.
She was taken to hospital by East of England Ambulance Service Trust (EEAST).
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